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会员zqm840527提供:我做跨境电商,有个东西被买家争议,最后和买家达成一致,77.9刀的东西退51.8刀。然后在Paypal争议里楼主输入退51.8刀然后点确定。然后PayPal还审核了半个多月,期间系统重重复复给我发了6封一样的邮件,告知case成功关闭,然后一直没关成,问客服也是回复说耐心等等,可能系统有问题。今天再上PayPal看,case没了,关掉了。好奇回去看一眼争议记录,想看看什么时候关的,发现我的77.9刀被全部退给买家了...

坑逼,又去找客服撕,终于撕回我那20多刀...估计paypal得自己掏钱垫这20多刀了。如果楼主没上去看PayPal,或者再过十天半个月把这事忘了,这20多刀肯定就白瞎了。大家以后paypal争议的时候注意看一下,是赢是输,是不是给回了你该拿的部分。

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Briahna        :        Thank you for contacting PayPal my name is Briahna, How can I help you today?
楼主        :        Hi
楼主        :        I like to ask about case ID PP-xxxxxxxx
楼主        :        I am the seller, I had reached an agreement with buyer, which was I refund 51.8 AUD
楼主        :        but the system made me refund 100%, why was that happened?
Briahna        :        let me take a look at the case for you
楼主        :        OK
Briahna        :        I am getting a credit issued to you for the difference right now
楼主        :        26.1 AUD, right?
Briahna        :        you will have a credit of 23.77 issued to you
楼主        :        0.0 how you get 23.77? I think it should be 77.9-51.8=26.1
Briahna        :        the processing fee
楼主        :        OIC, thanks, may I ask when could I see it in my PayPal?
Briahna        :        in the next hour
Briahna        :        Do you have any additiONal questions?
楼主        :        no, that's all I need today, thank you
楼主        :        have a nice day
Briahna        :        Have a great weekend!

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